How Clique Works
Customer acquisition, retention and re-engagement is our business. We help you maximise your customer relations instore, online and via social channels.
Whether you need to reinvigorate an existing loyalty program or develop a new one, Clique gives you access to a seamless, customizable plug in and play technology solution:
- Cloud based
Our flexible set of API’s means you can implement and manage your platform from anywhere in the world.
- White labeled CRM On steroids
Clique is a fully customisable and software-licensing solution allowing you to quickly & easily create & manage private label, in-house loyalty & stored value programs under your own brand.
- Instore and Online
The Clique rewards engine can be implemented instore or online providing a seamless and rewarding customer engagement solution no matter where they shop.
- Loyalty Transactions
With the Clique platform, the card is swiped through the fully integrated POS or WebTerminal™ each time the cardholder buys at any store or location within a company’s network.
Clients using Clique’s integrated platforms or WebTerminal™ solutions enjoy a number of distinct advantages over competitor offerings, including:
Minimal technical infrastructure requirements
Quick and easy to source or register customers
On-the-fly recognition of a customer’s profile and status, making the intelligent matching of messaging, awards and rewards easy and improving the level of personalised customer service
Recognition of member at POS if integrated with social media platform
- Physical Card based or Virtual Membership
Memberships form the cornerstone of the Clique platform.
Membership can be recognised via the use of physical cards or virtual membership.
Physical cards enable members to be instantly recognised as brand advocates and help merchants to build their brand and maintain top-of-mind awareness at all times.
- Gift Cards
The Clique stored value or gift card platform is a significant & unique acquisition tool.
With the Clique platform, gift cards can migrate to become a rewards or loyalty card.
This enables retailers to grow their database and reduce wastage costs as the lifetime of the plastic card is extended.